Thank you for shopping at Egyptian Bedding. We strive to ensure you are completely satisfied with your purchase. If you are not fully satisfied, please review our return and refund terms below.
1. Returns
- Return Eligibility: Items must be unused, in their original packaging, and in the same condition you received them.
- Return Period: You may return products within 30 days of the delivery date.
- Return Process: To initiate a return, contact us at support@egyptianbeddingstore.com. We will provide the necessary instructions for returning your item.
- Return Shipping Costs: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.
2. Refunds
- Refund Approval: Upon receiving and inspecting the returned item, we will notify you of the refund approval status.
- Processing Time: If approved, refunds will be processed within 7-10 business days to the original payment method. Please allow time for your bank or card provider to reflect the refund.
- Non-Refundable Items: Sale items, gift cards, and any items marked “final sale” cannot be refunded.
3. Exchanges
We do not offer direct exchanges. To replace an item, please return the original purchase for a refund and place a new order.
4. Damaged or Defective Items
If you receive a damaged or defective item, contact us within 7 days at support@egyptianbeddingstore.com. We will arrange a replacement or refund at no additional cost to you.
5. Order Cancellations
Orders may be canceled before they are shipped. To cancel an order, please contact us as soon as possible at support@egyptianbeddingstore.com. Once shipped, orders cannot be canceled, but you may initiate a return.
6. Contact Us
If you have questions about our Refund and Returns Policy, please reach out to us:
Email: support@egyptianbeddingstore.com
Phone: (732) 952-1996
